Planning & Consultation

    Do I need to schedule an appointment to visit your showroom?

    Walk-ins welcome, but appointments ensure dedicated time with our memorial specialists and guarantee availability.

    You're always welcome at Gifford Monument Works showrooms in Ada, Oklahoma and Wylie, Texas. While walk-ins are welcome during business hours, scheduling an appointment ensures you receive dedicated, personalized attention from our memorial specialists without wait times.

    Walk-In Visitors

    Our Showrooms Are Open:

    • Ada, Oklahoma Location: Monday-Friday 8:00 AM - 5:00 PM, Saturday by appointment
    • Wylie, Texas Location: Monday-Friday 9:00 AM - 5:00 PM, Saturday by appointment
    • Walk-ins welcome anytime during business hours
    • Browse monument displays at your own pace
    • Staff available to answer quick questions
    • Self-guided viewing of granite colors and design options

    Best Times for Walk-Ins:

    • Mid-morning (10:00 AM - 11:00 AM)
    • Early afternoon (1:00 PM - 3:00 PM)
    • Avoid peak times: lunch hour and late Friday afternoons

    Benefits of Scheduling an Appointment

    Dedicated Attention:

    • Private consultation room
    • Undivided attention from memorial specialist
    • No interruptions or wait times
    • Ample time for questions and discussions
    • Personalized design recommendations

    Preparation Time: We can prepare for your visit:

    • Pull cemetery regulation information
    • Prepare design options based on your preferences
    • Have granite samples ready
    • Create preliminary pricing estimates
    • Gather relevant design inspiration

    Design Consultation:

    • 60-90 minute dedicated consultation time
    • Review monument styles and options
    • Discuss customization possibilities
    • Get accurate pricing information
    • See design proofs and samples

    Virtual Options: Can't visit in person? We offer:

    • Video consultation appointments
    • Phone consultations
    • Email design discussions
    • Digital design proof reviews
    • Virtual showroom tours

    What to Bring to Your Appointment

    Cemetery Information:

    • Cemetery name and location
    • Plot number or section information
    • Any cemetery regulation documents
    • Deed or plot ownership papers

    Design Ideas:

    • Photos of monuments you admire
    • Sketches or design ideas
    • Pinterest boards or inspiration images
    • Family photos for photo etching
    • Religious or cultural symbol references

    Personal Information:

    • Names and dates for inscriptions
    • Birth and passing dates
    • Military service information (for veteran emblems)
    • Organization or fraternal affiliations

    Budget Information:

    • General budget range
    • Payment preference questions
    • Financing inquiries

    What to Expect During Your Visit

    Welcome and Introduction (10 minutes):

    • Meet your memorial specialist
    • Tour showroom displays
    • Discuss your needs and timeline
    • Review budget and preferences

    Monument Selection (20-30 minutes):

    • View appropriate monument styles
    • Explore size and shape options
    • Review granite color samples
    • Discuss design possibilities

    Customization Discussion (20-30 minutes):

    • Talk about personalization options
    • Review engraving styles
    • Discuss photo etching or custom artwork
    • Explore special features (vases, benches, etc.)

    Pricing and Timeline (15-20 minutes):

    • Detailed pricing breakdown
    • Payment options discussion
    • Timeline explanation
    • Cemetery coordination details

    Design Proof and Next Steps (10-15 minutes):

    • Create initial design concept
    • Schedule design proof delivery
    • Discuss approval process
    • Answer remaining questions

    Scheduling Your Appointment

    How to Schedule:

    • Online booking system: [booking link]
    • Phone: Call Ada or Wylie location directly
    • Email: Send consultation request
    • Walk-in: Schedule while visiting
    • Text: Message for appointment availability

    Appointment Types:

    • Initial consultation (60-90 minutes)
    • Design review appointment (30-45 minutes)
    • Quick question visit (15-30 minutes)
    • Final approval appointment (30 minutes)
    • Addition engraving consultation (30 minutes)

    Same-Day Appointments:

    • Often available for urgent needs
    • Call morning for same-day availability
    • Better availability mid-week
    • Limited availability during peak seasons (spring/fall)

    Special Appointment Options

    After-Hours Appointments: Available by special arrangement:

    • Evening appointments (until 7:00 PM)
    • Saturday appointments
    • Sunday appointments (emergency situations)
    • Flexible scheduling for work schedules

    At-Home Consultations: We can come to you:

    • Available for customers unable to travel
    • Review materials and options at your home
    • Bring design samples and granite samples
    • Additional travel fee may apply beyond standard service area

    Cemetery Site Visits: Meet at cemetery for:

    • Plot measurement and assessment
    • Review existing family monuments
    • Discuss cemetery-specific options
    • Coordinate with cemetery staff

    Group/Family Consultations:

    • Welcome multiple family members
    • Larger consultation room available
    • Extended appointment times
    • Facilitate family decision-making

    Pre-Planning Appointments

    Advance Monument Planning: Many families pre-plan monuments:

    • Less emotional decision-making
    • More time for design perfection
    • Take advantage of current pricing
    • Remove burden from family later
    • Can be arranged years in advance

    Pre-Planning Benefits:

    • No time pressure
    • Thoughtful customization
    • Opportunity to comparison shop
    • Lock in pricing
    • Payment plan options

    Virtual Consultation Process

    Video Consultations Include:

    • Screen sharing of monument designs
    • Virtual showroom tour
    • Digital granite color samples
    • Real-time pricing discussions
    • Email design proof follow-up

    Required for Virtual Appointments:

    • Computer, tablet, or smartphone
    • Internet connection
    • Video calling capability (Zoom, FaceTime, etc.)
    • Email for document sharing
    • Same personalized service as in-person

    Frequently Asked Questions

    Q: How long does an appointment take? A: Initial consultations typically 60-90 minutes; follow-up appointments 30-45 minutes.

    Q: Can I bring family members? A: Absolutely! We encourage family participation in monument decisions.

    Q: What if I'm not ready to purchase? A: No pressure! Information-gathering appointments welcome. We're here to educate and assist.

    Q: Do I need to know what I want? A: Not at all. We'll guide you through all options and help you make informed decisions.

    Q: Can I visit multiple times? A: Yes! Schedule as many appointments as needed to feel confident in your decision.

    Q: Is there a cost for appointments? A: No. All consultations are complimentary with no obligation.

    Peak Season Considerations

    Busiest Times (Book in Advance):

    • March through May (spring memorial planning)
    • September and October (fall installation season)
    • Week before Memorial Day
    • Holiday weeks

    More Availability:

    • January and February
    • June through August
    • November and December
    • Mid-week mornings

    What Makes Our Appointments Special

    88 Years of Experience:

    • Knowledge of hundreds of cemetery regulations
    • Expertise in monument design
    • Understanding of granite materials
    • Installation best practices

    Personalized Service:

    • Never rushed or pressured
    • Respect for your grief and decision process
    • Patient, compassionate guidance
    • Long-term relationship building

    Comprehensive Solutions:

    • One-stop service from design to installation
    • Coordination of all details
    • Regular communication and updates
    • Ongoing support for future needs

    Ready to Schedule?

    Contact Gifford Monument Works today:

    Ada, Oklahoma Showroom:

    • Phone: [phone number]
    • Address: [address]
    • Easy parking and accessibility

    Wylie, Texas Showroom:

    • Phone: [phone number]
    • Address: [address]
    • Convenient DFW metroplex location

    Online Booking:

    • 24/7 appointment scheduling
    • Choose your preferred date and time
    • Receive confirmation email
    • Add to your calendar

    Whether you walk in or schedule ahead, our team provides the same compassionate, expert guidance to help you create a beautiful memorial honoring your loved one. We look forward to serving your family.

    Ready to Get Started?

    Our experienced team is here to guide you through every step of creating a beautiful, lasting memorial.

    Serving Oklahoma and Texas families since 1936